Best Roofing Companies in Phoenix: What a Local Roofer Wants You to Know

Search “best roofing companies in Phoenix” and you’ll find plenty of lists. Most of them are written by directories that have never set foot on a roof. We’re a roofing company, so we won’t pretend to be a neutral judge. What we can offer is what we’ve learned from being on Valley roofs every week: what the good companies do, what the cheap ones skip, and how to tell the difference before you sign anything.

We’re The Arizona Roof Co, a locally owned roofer based in Scottsdale. Our inspectors come from the restoration and construction industries, and a big part of our work is fixing roofs that someone else got wrong. Here’s what that has taught us.

What Separates the Best Roofing Companies in Phoenix

They Tell You the Truth About Your Roof

The best roofer is the one who will tell you when you don’t need them. If a repair will solve the problem, a good company recommends the repair. If nothing is wrong, they say so. We won’t create a problem or tell you your roof needs work when it doesn’t. That’s the standard we hold ourselves to, and it’s the one you should hold every roofer to.

Their Inspectors Know What Real Damage Looks Like

Spotting real damage takes experience. Because our inspectors come from restoration and construction, they know what storm damage looks like, what normal wear looks like, and what caused each one. That matters in Phoenix, where a roof can look fine from the street and still have cracked tiles, lifted flashing or worn-out underlayment hiding underneath.

They Install Complete Roof Systems

A roof is more than the shingles or tile you see. It’s the underlayment, flashing, vents and accessories, all designed to work together. We install full roof systems from the same manufacturer. That can cost more than mixing and matching parts from different brands, but it keeps the whole system working the way it was engineered to. It’s also often what qualifies a roof for the strongest manufacturer warranties.

They Stand Behind Their Work

Ask any roofer what happens if something goes wrong after the job is done. The right answer is simple: they come back and fix it. Every Arizona Roof Co job is backed by our workmanship guarantee, so if something we installed isn’t right, we return to make it right.

As a GAF Certified contractor, we can also offer GAF system warranties on qualifying roofs. Some of these plans provide coverage for up to 50 years and can transfer to the next owner if you sell your home. You can read the details on our roof warranty page.

They Live Here

After a big monsoon or hail storm, out-of-town crews show up fast and leave just as fast. We aren’t swooping in for storm season. We live and work in the Valley, and our owner’s family has called the Phoenix area home since 1993. We’re your neighbors, and when you call us a year from now, we’ll still be here to pick up the phone.

Why the Lowest Roofing Bid Usually Costs More

When a roofing quote comes in far below everyone else’s, there’s usually a reason. The company may be reusing old materials, patching instead of repairing, or skipping steps nobody will notice until the next storm. A few years later the problems come back, and you end up paying twice.

Two recent jobs show exactly how this plays out.

The Plexiglass Skylight

We were called out to a home where the area around a skylight kept leaking. The previous company never properly prepared or repaired the skylight. Instead, they set a piece of plexiglass in place and called it done. The area around the skylight failed, the leaking got worse, and by the time the homeowner tried to reach them, the company had disappeared. We removed the shortcut and repaired the skylight area the right way.

The Spray-Painted Whirlybirds

On another home, the last roofer had been the cheapest bid. Instead of properly replacing the roof penetrations, like the whirlybird vents, they spray painted the old ones so they’d look new and didn’t seal them correctly. Water found its way in around them. Within a year, we were on that roof fixing every problem that job had caused.

In both cases, the homeowner thought they were saving money. They ended up paying for their roof twice, plus the stress of living with leaks in between.

What a Good Roof Inspection Should Look Like

A real inspection is more than a quick look from the top of a ladder. Here’s how ours works, and what you should expect from any roofer you’re considering:

• You call our office, and we schedule your inspection at your earliest convenience.
• An inspector walks your entire roof in person.
• They take photos and video of everything they find, good and bad.
• You receive a comprehensive roof report, and we can go over it with you in person or email it to you.
• You get a full scope of work before anyone asks you to sign anything.

Virtual Estimates vs. Walking the Roof

We do offer virtual inspections, and they’re a helpful way to get a ballpark price. But nobody can see real damage from satellite images or photos taken from the ground. A virtual estimate can give you pricing, and that price may change once an inspector walks your roof. If a company gives you a firm diagnosis without ever stepping on your roof, be cautious.

Questions to Ask Any Phoenix Roofer Before You Sign

A good roofer will explain everything in detail, show you the damage, and answer as many questions as you have. They won’t pressure you to sign an agreement before you’ve seen the full scope. Here are the questions worth asking every company, including us:

• Can you show me photos or video of the damage you found?
• Does my roof need to be replaced, or would a repair take care of it?
• Are all of the materials from the same manufacturer, including the underlayment and flashing?
• Will you be reusing any existing materials? If so, which ones?
• If something you installed fails, will you come back and fix it?
• Which manufacturer warranties will this roof qualify for?
• Can I verify your license with the Arizona Registrar of Contractors?
• Are you locally based, and will you be around in five years?
• Do you work with insurance claims, or is it cash pay only?

If a roofer gets impatient with these questions, that tells you something too.

How Phoenix Roofing Companies Handle Insurance Claims

This is one of the biggest differences between roofers in the Valley, and many homeowners don’t find out until they’re in the middle of a project. Some of the larger roofing companies in Phoenix don’t work with insurance claims. They’re cash pay only. You pay for the roof up front, then you’re left to file with your insurance company and work through reimbursement on your own.

We work differently. If your roof has storm damage, we document it with photos, video and a detailed report you can share with your insurance company. With your permission, we can meet your adjuster on the roof and answer their questions, at no charge. Your insurance company makes the coverage decision, and we’ll keep you informed along the way so you’re never trying to figure it out alone.

Mistakes Phoenix Homeowners Make With Their Roofs

Waiting Too Long

Phoenix heat is brutal on a roof. Month after month of triple-digit days dries out underlayment, cracks sealants and loosens flashing. Those small problems stay hidden until the first heavy monsoon or storm, and then the water finds its way inside. By the time you notice a stain on the ceiling, you’re often paying for drywall, insulation and interior repairs on top of the roof itself. An inspection before monsoon season, and after any big storm, costs far less than repairing the inside of your home.

Assuming a Tile Roof Lasts Forever

Tile is a great choice for Arizona, and the tiles themselves can last for decades. But the underlayment underneath is what actually keeps water out, and it breaks down in our heat. It needs to be replaced periodically. A tile roof that looks perfect from the street can be leaking underneath. If your tile roof is getting older, have someone check the underlayment, not just the tiles.

Choosing the Lowest Bid

It’s worth saying again: the lowest bid typically means corners are being cut or materials are being compromised. When you compare quotes, compare what’s included, not just the total. If you have another quote that’s truly like for like, with the exact same scope and materials, we’ll match it.

How The Arizona Roof Co Measures Up

Here’s what you can expect when you work with us:

• Locally owned and based in Scottsdale, serving homeowners across the Phoenix metro
• Inspectors with restoration and construction backgrounds
• Honest recommendations, with a repair when a repair will do the job
• Full roof systems from the same manufacturer
• GAF Certified
• A workmanship guarantee on every job
• Licensed, bonded and insured, ROC #339920
• 4.9 stars on Google
• Member of the Arizona Roofing Contractors Association
• Price matching on like-for-like quotes
• Tile, shingle, foam and flat roof repairs and replacements

Get an Honest Look at Your Roof

The best roofing company in Phoenix is the one that tells you the truth, does the job right the first time, and is still around when you need them. That’s the company we work to be every day.

If you’re not sure what shape your roof is in, call our office at (480) 622-4893 or request your no-obligation estimate online. We’ll walk your roof, show you what we find, and give you a straight answer, with no pressure to sign.